Einträge, die mit dem Schlüsselwort ‘customer service’ bezeichnet wurden
18. September 2009
EasyJet hopes to Get Satisfaction
With such a history of progressive technology and development, it’s hardly surprising that EasyJet actively adopts more modern means of customer service.
3. August 2009
Wide Horizons in Social Media
An unwary internet user found out the hard way how quickly and easily a message sent in the spur of the moment can come back to haunt you.
25. Februar 2009
Customer disservice from Ryanair
Abusive feedback from Ryanair in response to a blog post, which detailed a potential flaw in the online booking system, provokes a rapid increase in negative publicity for the airline.